Retail Customers: We accept returns of all unused and unopened products for 30 days following receipt of your order. Simply send it back to us following the Return Procedure below for a full refund (less a 15% restocking fee and shipping costs).
Wholesale Customers: We offer store credit only for all unused and unopened products for up to 30 days following receipt of your order.
Missing or Damaged Items: All missing or damaged items must be reported within 24 hours of delivery.
Defective Products: Returns of any defective products are entitled to a replacement only during the manufacturer’s warranty period and in accordance with the manufacturer’s warranty return policy.
Return Shipping Fees: Customer is responsible for return shipping postage and fees. For items returned which qualified for free shipping, original outbound shipping costs will be deducted from the refund.
Exceptions: The following items are non-returnable (all sales final): water tanks, digital paint gauges, made-to-order items and closeouts.